Effective Date: 30-04-2025
At Estate500, our privacy policy is designed to protect your personal data and explain how we collect, store, and use your information securely. The Estate500 privacy policy outlines our practices clearly to ensure your trust in how we manage your privacy online.
1. Information You Provide
You may voluntarily provide personal data in various ways. For example, this may happen when you:
- Send a property enquiry
- Contact us by email or phone
- Complete a survey or provide feedback
- Participate in a promotion or competition
- Submit a review
Importantly, we only store your data after you provide consent by agreeing to our terms and conditions. Furthermore, this ensures transparency in how your data is handled.
2. Information We Collect Automatically
In addition to the information you provide, we collect certain technical details automatically. This data allows us to optimize our platform and improve your browsing experience. Specifically, we gather:
- Browser type and version
- Device model and operating system
- IP address
- Referral source
- Language settings
- User interaction (e.g., pages visited)
As a result, we can tailor content to better suit your preferences and improve site functionality.
3. How We Use Your Information
We use your data for several important purposes, which include:
- Processing and forwarding property enquiries
- Communicating updates and relevant offers
- Improving website functionality and performance
- Delivering personalized experiences and content
- Conducting research and internal analysis
In addition, we may use your information to send marketing communications. However, you can unsubscribe at any time using the link provided in each email.
4. How We Share Your Information
Although we respect your privacy, there are specific cases where your data may be shared. For instance:
- When you submit a property enquiry, we provide your name, email, and phone number to the relevant agent
- Technical data is shared with analytics providers to improve user experience
- We may share anonymized data with advertisers to serve relevant ads
- Legal authorities may request data for compliance purposes
- If Estate500 or its assets are acquired, your data will be transferred to the new owner
Nevertheless, we ensure that third parties adhere to strong data protection practices.
5. Data Security and Storage
We take data security seriously. Therefore, we store your information on secure servers across multiple regions. While we use advanced security protocols, please note that no system is completely immune to risks.
- We recommend that you keep your login credentials secure
- Do not share your password with others
- Enable two-factor authentication where available
In the unlikely event of a breach, we will notify you promptly and take corrective measures.
6. Data Retention and Deletion
We retain your data only for as long as necessary. However, if you wish to delete your personal data, you may request it at any time. Upon verification, your data will be removed from our servers permanently.
Additionally, we periodically review stored information to ensure that we are not holding unnecessary data.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For example, cookies help us:
- Remember your saved properties and preferences
- Show relevant advertisements
- Track website performance
Moreover, third-party platforms like Google use cookies to collect insights about your browsing behavior. This helps us deliver more relevant content and offers. You may disable cookies through your browser settings at any time.
8. External Links
Our website may contain links to third-party websites. However, once you leave our site, our Privacy Policy no longer applies. Therefore, we advise reviewing the privacy practices of any external websites before submitting your personal information.
9. Changes to This Policy
From time to time, we may revise this Privacy Policy. Whenever changes are made, they will be updated on this page. Consequently, we encourage you to review this page periodically to stay informed.
10. Contacting Us
If you have any questions about this policy or how your data is handled, you may contact us. We are always happy to assist and provide clarity on our data practices.