Terms and Conditions

Overview of Terms of Service Dubai Real Estate

Last Updated: 30-04-2025

Welcome to Estate500. These Terms of Service Dubai Real Estate outline the conditions under which we offer our services in line with Dubai Land Department (DLD) regulations.


1. Legal Compliance

Estate500 Properties is legally registered with the Dubai Economic Department. Additionally, we adhere to all rules set forth by DLD and RERA. These regulations govern our property listings, transactions, and digital content. Therefore, we ensure that every service we provide meets the highest standards of legal compliance in the UAE real estate sector.


2. Website Usage Policy

You must be at least 18 years old to use our website. Alternatively, you may access the platform under the supervision of a guardian. Moreover, you agree to use the site for lawful purposes only.

In cases where we detect misuse, we reserve the right to suspend your access, cancel property inquiries, or restrict your activity. This measure helps us maintain the integrity and safety of our platform.


3. Accurate Property Listings

We consistently strive to present property listings with accuracy and transparency. Each listing is reviewed to ensure it includes essential details such as location, area, title deed status, and ownership. Furthermore, we verify our listings to comply with DLD guidelines.

Nevertheless, occasional human error may occur. If you identify a discrepancy, please notify us so we can promptly update the information.


4. Brokerage Services and Client Agreements

When you engage with Estate500 Properties, you enter into a transparent and legally binding relationship. Before we proceed with any transaction:

  • We clearly communicate the commission structure.

  • You receive a signed service agreement, as per RERA protocols.

  • We share all required disclosures and property details.

Consequently, this protects both parties and ensures your transaction adheres to Dubai’s regulatory framework.


5. User Obligations and Platform Conduct

To protect all users, you must refrain from misusing our platform. Examples of prohibited actions include:

  • Submitting false inquiries or misleading information.

  • Uploading malicious content or attempting unauthorized access.

  • Violating the UAE’s Cybercrime Law in any form.

Because we value trust and professionalism, we closely monitor site activity and enforce strict action against policy violations.


6. Intellectual Property Rights

All content on our website—whether images, videos, descriptions, or branding elements—belongs solely to Estate500 Properties. Without prior written permission, you may not reproduce, distribute, or use any material for commercial purposes.

This protection ensures that our branding and media remain secure and original.


7. Privacy and Data Protection

Your privacy matters to us. Accordingly, we collect only the data necessary to process your inquiries or complete transactions. All personal information is handled in compliance with the UAE Personal Data Protection Law (PDPL).

In specific scenarios, such as property bookings or mortgage applications, we may share your data with authorized third parties. However, we ensure full confidentiality and transparency throughout this process.


8. Financial Terms and Secure Payments

All monetary transactions follow the financial protocols set by the UAE Central Bank and DLD. We do not accept or encourage cash payments without proper invoicing and documentation.

When you make a payment, you will always receive an official receipt. Additionally, we will provide a breakdown of charges, including commissions, taxes, or service fees.


9. External Links and Third-Party Tools

Our website may include links to third-party platforms like property portals or DLD verification tools. Although we include these for your convenience, we do not control or endorse external content. Therefore, we advise users to read the respective platforms’ policies before interacting with them.


10. Disclaimer and Limitations of Liability

While we take every reasonable measure to ensure that our services run smoothly, technical or regulatory issues may occasionally arise. For instance, unexpected delays in approvals or changes in ownership records may affect a transaction.

Therefore, we disclaim liability for:

  • Legal delays beyond our control

  • Losses caused by client assumptions or external disputes

  • Damages resulting from the use of outdated content

Always consult our agents or legal experts before making high-value decisions.


11. Account Termination and Policy Enforcement

In cases of repeated violations or fraudulent activity, we reserve the right to permanently suspend your access to our website and services. Additionally, we may take legal action where applicable.

Our enforcement policies are in place to safeguard the interests of all clients and partners.


12. Governing Law

All services offered by Estate500 Properties are governed by the laws of the United Arab Emirates, with Dubai being the designated jurisdiction for any disputes. Furthermore, any legal proceedings must be conducted through recognized UAE legal channels.


13. Policy Updates

From time to time, we may revise these Terms of Service to reflect changes in regulations or business practices. Once changes are made, we will publish the updated version on our website. Continued use of our services confirms your acceptance of the revised terms.

CONTACT INFORMATION

Questions about the Terms of Service Dubai Real Estate to our team here.